Order Tracking @ W&W

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RuflessPhilly

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#1
Quick question. I have not been able to track my car order using the W&W website. I select 'Cargo tracking' then 'AUTO' and insert my VIN #. I get nothing [?|] I know what ship my car is on because I called my dealership. I am able to track the ship, but not by my VIN#. Has anyone else experienced this? if so, any resolutions? Thanks.
"I'm Rich Biotch" - Dave Chappelle
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S

snowcrash

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Charleston, SC
#2
Try calling them and letting them know whats happen. I've seen posts where people couldn't track it because of an error with W&W's computers. Maybe its not on the boat and your dealer is lying to you. Hopefully not! Just get the name of the ship from your dealer, and track where the ship is. [:)]
 
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LarryE

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RuflessPhilly said:
Quick question. I have not been able to track my car order using the W&W website. I select 'Cargo tracking' then 'AUTO' and insert my VIN #. I get nothing [?|] I know what ship my car is on because I called my dealership. I am able to track the ship, but not by my VIN#. Has anyone else experienced this? if so, any resolutions? Thanks.
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How long has it been since the ship left port? There is a delay between the time the car is loaded onto the ship and the point where it shows up on the W&W website. I can't remember exactly ... but I think it was about 3-5 days ... maybe even a bit longer.
 
R

RuflessPhilly

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According to the website the ship left on Feb 2nd


VESSEL: TANCRED VOYAGE: EQ405-TCR

Port Country Arrival Departure

BREMERHAVEN GERMANY 31/01/2004 02/02/2004
ZEEBRUGGE BELGIUM 04/02/2004 05/02/2004
SOUTHAMPTON UNITED KINGDOM 06/02/2004 06/02/2004
HALIFAX, NS CANADA 13/02/2004 13/02/2004
NEW YORK, NY U.S.A. 15/02/2004 16/02/2004
BRUNSWICK, GA U.S.A. 18/02/2004 18/02/2004
PORT HUENEME, CA U.S.A. 02/03/2004 02/03/2004
 
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